Services
We design, integrate, deploy
and support.
Engineering and field services for operators and service providers — from the first architecture workshop to years of operational support.
Delivery lifecycle
- 01Consulting
- 02Presales
- 03Solution Design
- 04Equipment Supply
- 05Integration
- 06Implementation
- 07Monitoring
- 08Troubleshooting
- 09Technical Support
- 10SLA & After-Sales
-
01
System Integration
End-to-end delivery across vendors, from solution architecture to formal acceptance.
- Solution Architecture
- Design
- Vendor Coordination
- Integration
- Implementation
- Migration
- Testing
- Deployment
- Acceptance
-
02
Broadband & Access Engineering
Cable and fiber access engineering for capacity upgrades and architecture change.
- DOCSIS
- vCMTS
- CCAP
- DAA
- Remote PHY
- HFC
- FTTH
- GPON
- XGS-PON
-
03
Network Services
Design, provisioning and operation of core and access IP networks.
- Core Networks
- Access Networks
- Routing
- Switching
- Network Design
- Provisioning
- Operations
- Maintenance
- Monitoring
- Migration
- Optimization
-
04
Media & Broadcast
Video headend and distribution systems for broadcast, cable, IPTV and OTT.
- Video Headend
- Broadcast
- OTT
- IPTV
- Encoding
- Processing
- DVB
- Distribution
- Cloud and On-Premise Media Infrastructure
-
05
Professional Services
Consulting, engineering and project management that de-risk complex projects.
- Consulting
- Engineering
- Project Management
- Technical Documentation
- Implementation
- Testing
- Migration
- Optimization
-
06
Support Services
Remote and on-site support that keeps platforms available after go-live.
- Remote Support
- On-Site Support
- 24/7 Helpdesk & NOC
- Dedicated Engineering Teams
- SLA-, Shift-based or Hybrid Models
- Smart Hands
- Troubleshooting
- Maintenance
- Upgrades
- Equipment Installation
- Rack & Stack
- Cabling
- Logistics Support
FAQ
Services — frequently asked questions
What does a telecom system integrator do?
A telecom system integrator designs, integrates, deploys and supports multi-vendor systems for operators — from architecture and technology selection to installation, testing, acceptance and long-term support — as one accountable partner.
What is a dedicated engineering team model?
Creative Solutions can provide dedicated engineers aligned with an operator’s network and operations, covering absences, holidays and peak demand, with 24/7 availability and management of schedules, shifts and service quality.
What is the difference between SLA-based and shift-based support?
SLA-based support commits to defined response and resolution times. Shift-based support places engineers into the operator’s own shift schedule. A hybrid model combines both, for example shift coverage during business hours and SLA-based on-call support outside them.
Which countries does Creative Solutions support?
Creative Solutions is based in Prishtina and supports operators and service providers in Kosovo, Albania, North Macedonia and Montenegro, with remote and on-site engineering.
Need engineering capacity?
From a single smart-hands visit to a full platform migration — talk to us.